Frequently Asked Questions

We review every application on the day it arrives, and most scenarios have a response within a couple of hours. Complex files take longer. Part-complete construction sites and deals with several security properties need more work before we can give you an answer worth relying on, and we would rather take the extra half day than issue terms we have to withdraw.

Loans can be assessed and settled within 24 hours. Two things slow a short-term deal down and neither is inside your control: valuers and first mortgagees. Ask any lender what their process is for each. Many lenders say 24 hours. If their terms are conditional on an external valuation being completed, it is virtually impossible. We have an in-house property team who complete our valuations before a formal offer goes out, so the term sheet you receive is not contingent on a valuer being available that week.

Four things: what the loan is for, the security property, the borrowing entity, and how the loan gets repaid. You do not need to have it packaged. Send the address, the approximate value, what is owing against it and the amount you need, and we can tell you the same day whether it is a deal. Our team handles the rest through to settlement with your solicitor.

• →Send us a scenario

You deal with a senior lending specialist, and the credit authority sits with us. There is no external credit committee and no funder to refer the file to, which is why a decision takes hours rather than weeks. If the answer is no, you get the reason on the call rather than a form letter a fortnight later.

We settle every loan from our own balance sheet. Most private lenders do not. They borrow through a warehouse facility provided by a bank and on-lend it, so the capital behind your loan sits in a line that bank can reduce, reprice or decline to renew. A lender in that position can stop settling without having written a single bad loan, and the borrower who was told last week that the file was progressing hears nothing this week. It is a fair question to put to any lender you are considering. Both models are legitimate, and only one of them means the lender controls whether your loan settles.

From $250,000. Most loans sit between $250,000 and $10,000,000, and we can lend more where we understand the scenario fully. Where you land depends on the value of the security, the equity above any existing mortgage, and the exit. The limit that binds most deals is 70% of assessed value.

Rates start from 9.7% p.a. on a first mortgage and from 11.95% p.a. on a second. Every facility is interest only. Three things move the number: the LVR, the term, and how much work the deal takes to assess. A 55% LVR first mortgage over a completed commercial building on a three month term prices differently from a second mortgage at 68% behind a bank, over a development site, on a twelve month term. We quote the rate with the indicative terms on the same day, rather than after a valuation comes back.

Our application fee is $2,000, and it is only payable when you execute the letter of offer. Be careful with this one across the market. Some lenders pursue borrowers for significant costs even where the deal does not proceed, and those fees can be payable even when it is the lender who withdraws, often because an external valuation did not stack up. Read the indicative offer properly, and do not sign a term sheet until you know which costs become payable and when. Where possible, insist on paying for the valuation only. Once our fee is received we transfer funds to our trust account, instruct our solicitors to prepare the legal documents, arrange the on-site attendance, and do everything else needed to settle the next day.

Legal documentation, the valuation, and the registration or lodgement costs on the security. Ask for those in writing before you sign anything, from us or from anyone else. A rate quoted without the cost of getting the loan in place is not a comparable number, and on a three month facility the establishment costs can matter more to the total than half a per cent on the rate.

In most cases there is no penalty for repaying early. Loans are interest only with the capital repaid on exit, and terms run from 1 to 24 months. If your sale settles in month four of a six month facility, that is the loan working as intended. Early repayment conditions are set out in the letter of offer, so confirm them with us at the time rather than assuming.

Yes. Every loan is secured by a registered first or second mortgage over real property, or by a caveat lodged on the title. We may also take a General Security Interest over the borrowing entity alongside that mortgage. We do not write unsecured loans. If there is no real property in the picture, we are not the lender for the deal, and we will tell you that on the first call.

It is 70% of assessed value. One ceiling, across every product and every property type. On a second mortgage that 70% is the combined position, so the existing first mortgage and our second are added together. A property assessed at $2,000,000 with $1,100,000 owing to the bank has $300,000 of room, not $1,400,000. The total of the payout, the cash out and the costs has to sit inside that figure.

Residential investment, commercial, industrial, mixed use, vacant land and development sites. Raw land and development sites are assessed more conservatively than a completed building, because the resale market for them is thinner and takes longer to clear. The property does not have to be in a capital city, though security in a location with a thin market is valued accordingly.

Real property, and nothing else. We do not lend against plant, machinery, tooling, vehicles, stock, invoices or receivables. Those are frequently what the money is for, which is a different question from what secures it. A manufacturer borrowing $600,000 for a machine gives us a mortgage over property, and the machine is what the money buys. We also do not lend against a business as a going concern. A freehold pub valued on a going concern basis is a normal thing to lend against, because the security there is still the freehold property.

No, and it often is not. A director’s home or an investment property is accepted, and so is property held in a company or a family trust where the title and the authority to mortgage it are in order. The business can be a tenant in a building it does not own and still borrow against a property elsewhere in the group. What we need is real property with equity in it, and the right to take security over that property.

Not on an asset-backed file. We do not run a bank serviceability model. The test is the equity in the security inside 70% LVR, and a documented exit. Trading history helps us understand the business and we will ask about it, but two years of accounts that would not pass a bank are not the reason a deal gets declined here. What we do need is evidence of what repays us, and that has to be a document rather than an intention.

Not materially. We lend to companies, including a company acting as trustee of a trust, where the title and the structure are in order. We do not lend to individuals. What we check is that the entity on the title has the power to grant the mortgage, that the trust deed permits it, and that the people signing have the authority to sign. Where a deed is silent or a corporate trustee has been dormant, that is usually fixable, and it is far better found in week one than in settlement week. We take existing structures as we find them. If you are asking whether a different structure would get a better answer, that is a question for your accountant rather than for us.

No. Listed defaults, mortgage and trade arrears, court judgments, ATO debt and a discharged bankruptcy all appear on files we approve. There is no minimum credit score, because the score is not the test. The equity in the property and the exit are. A tax debt is frequently the reason for the loan rather than an obstacle to it. Tell us about it up front. Nothing on a credit file surprises us. Finding it at the searches stage after you did not mention it is a different problem.

• →Bad credit business loans

Four things: • An undischarged bankruptcy in the borrowing entity • No real property to take security over • A consumer or owner-occupied purpose, which we cannot lend for at all • A position that cannot be brought inside 70% of assessed value Everything else is a conversation. If your deal fails one of these, we will say so on the first call rather than take an application fee and work out later that it does not fit.

No. All lending is for business or investment purposes, under the business purpose exemption in the National Consumer Credit Protection Act 2009. We do not provide consumer credit and we do not write owner-occupied home loans. A director’s home can be the security property for a business loan, which is a different thing from the loan itself being a home loan. If the purpose is personal, we cannot help, and a licensed credit provider is who you need.

Because a mainstream lender cannot meet the deadline, the purpose, or the current trading position. The most frequent uses are: • Cash flow difficulties and timing • Business growth and opportunities • Urgent settlements • Partly completed developments • Outstanding tax payments • Working capital Short-term finance is a bridge to a defined event, not a substitute for a term facility. If you do not know what repays it, the answer is usually that you need a different product.

Yes. A caveat is lodged on the property title to record our interest without registering a mortgage, which leaves your existing first mortgage undisturbed and is what makes settlement in 24 to 48 hours possible. Caveat loans run from 1 to 6 months and suit an urgent, dated problem with a clear repayment event: an ATO deadline, a settlement shortfall, a supplier or payroll obligation.

• →Caveat loans

Speed and registration. A caveat records our interest on the title without registering a mortgage, so it can be in place inside 24 to 48 hours and generally does not require the first mortgagee to consent. It suits a short, dated problem, typically 1 to 6 months. A second mortgage is registered behind the existing first. It takes longer to put in place because the first mortgagee has to consent, and it suits a longer term, up to 24 months, usually for a larger amount. Both sit inside the same 70% combined LVR ceiling. If your exit is eight weeks away, a caveat is normally the right instrument. If it is nine months away, a second mortgage usually is.

• →Caveat loans
• →Second mortgage finance

Yes. That is what a second mortgage does. Your bank facility stays exactly where it is, and we take a registered second position behind it. The constraint is that your existing first mortgagee does need to consent to the second, and the combined first plus second position has to sit inside 70% of assessed value. Consent is routine with most lenders and slow with a few, so it is worth starting that request early. Where the timeline will not accommodate it, a caveat is often the alternative.

• →Second mortgage finance

Yes. Loans in arrears, facilities the current lender will not renew, balloon repayments falling due, and non-bank debt that has become unsustainable are all things we refinance. A lender declining to renew is frequently nothing to do with your file. Lenders funded by a bank warehouse line stop writing loans when that line tightens, and the borrower finds out at expiry. The test is the same as any other deal: the payout figure plus costs inside 70% of assessed value, and a documented exit. Come to us while there is still term left on the facility rather than after it has expired, because the options narrow considerably at that point.

• →Refinance business loans

It can. A continuing garnishee notice reaches money paid into the account after it was issued, until the debt it names is paid. Tell us about the notice on the first call so settlement can be planned around it, and have your accountant confirm with the ATO how the payment will be made. Once the debt named in the notice is paid in full, the notice has nothing left to collect. We can still lend after a garnishee notice has been issued.

• →Tax debt loans

Yes. The ATO says a locked-down amount can only be remitted by paying the company's debt in full, so payment is the only route for that part of the penalty. A loan to the company, backed by property the company or a director owns, gives the company the funds to make that payment within the 21 days.

• →What a director penalty notice means

The company is the borrower and receives the loan funds, and your house is the property that secures the loan. The company then pays the ATO itself, and repays us through a defined exit, such as a refinance or the sale of a property.

Yes. Paying the balance in full is one of the options the ATO lists, and a plan with no balance has no instalments left to fail. The loan funds are paid to the business, which pays the ATO, and the plan is then cancelled so the remaining direct debits stop. The loan needs to settle before the first instalment due after 30 November.

• →ATO payment plans on a credit card after 30 November

Yes. One loan can give the business the funds to pay income tax, activity statement debts and the superannuation guarantee charge together, and each payment plan is then cancelled.

• →Payday Super loans

It can. We can settle within 24 hours, which leaves room inside 28 days. Count the 28 days from the date printed on the notice, not the day it arrived, and call us early in that window rather than in the last week.

An ATO tax default does not stay on the file for a set number of years. It is removed once the business no longer meets the ATO's reporting criteria, and paying the debt in full is what does that. The credit bureau cannot remove it for you. It is resolved with the ATO.

It changes the comparison. General interest charge incurred from 1 July 2025 cannot be claimed as a tax deduction, and the rate is 11.51% a year for October to December 2026, compounding daily. Our tax debt loans start from 9.7% p.a. Whether interest on a business loan is deductible for your business is a question for your accountant.

Paying the demand in full within the 21 days means the company has complied with it. The three-month presumption of insolvency, which a creditor can rely on in a winding-up application, therefore never starts. We can still lend after a statutory demand has arrived.

• →Urgent finance for a statutory demand

Not necessarily. A non-renewal often has nothing to do with the borrower: lenders funded by a bank line stop renewing when that line tightens. What we look at is the payout figure inside 70% of the property's value and a documented exit. Come to us while there is still time left on the loan, because the options narrow after expiry.

• →Refinance business loans

About $250,000. Our limit is 70% of the property's value across both loans: 70% of $1,500,000 is $1,050,000, which leaves $250,000 after the bank's $800,000. That is also our minimum loan. If you need more, a second property can be added as security and the 70% is worked out across both.

• →Second mortgage finance

Yes. A bridging loan secured by that property can give the business the funds to pay the ATO now, with the sale as the exit. Paying first matters: the ATO says it can garnishee the surplus from a sale after secured creditors are paid.

• →Bridging loans

Yes. A bridging loan secured by property the business or a director owns, which can include the warehouse being sold, can fund the purchase, and the sale of the existing warehouse repays it. Terms run from 1 to 24 months, so the loan can be set to the time the sale is likely to take.

It can, where there is equity in another property. A settlement shortfall is a common reason for a caveat loan or a second mortgage over a property the company or a director already owns, repaid through a defined exit such as a refinance or a sale.

• →Caveat loans

Yes, when the property and the paperwork are in order. We can settle within 24 hours once terms are agreed, and our in-house team values the property before the offer goes out, so nothing waits on an outside valuer. The most common holdup is an existing lender's paperwork, so start that request the moment you call us.

Yes. The loan is secured by the depot, warehouse or office property the business or a director owns, never by the contract or the progress claim. The progress payment arriving is the exit that repays the loan.

• →Construction industry finance

The freehold property can secure the loan, and a freehold pub is commonly valued on a going-concern basis. The security is still the freehold property, never the licence or the takings. A home or investment property can secure the loan instead.

• →Hospitality industry finance

Yes, we would be glad to. We look at the property, the loan-to-value ratio, how the loan will be repaid and where the plan stands, rather than at the restructuring history alone.

• →Debt restructuring loans

It can, where the trust deed allows it. We check that the deed allows the trustee to give that security and that the people signing have the authority to sign. Where a deed is silent, that is usually fixable, and it is far better found in the first week than in settlement week, so ask your solicitor to look at the deed early.

Three things: whether you owe anything if the lender withdraws after the valuation, when the valuation will actually happen, and whether the rate and amount can change once it comes back. Our in-house team values the property before we issue terms, so the offer we give you is not waiting on an outside valuer.

Interest only during the term, with the capital repaid in one amount on exit. The exit is normally one of four things: a property sale, a refinance to a bank or another lender, a settlement or transaction completing, or a progress or contract payment landing. Terms run from 1 to 24 months, and most loans sit between 3 and 6 months, set to the timing of that event.

One that is documented and dated. A signed contract of sale with a settlement date. A conditional approval from an incoming lender. A contract with payment terms you can show us. Those are exits. "We will sell it" and "the bank should refinance us by then" are intentions. They are not disqualifying, but they need work before we can lend against them, and doing that work in week one beats discovering the gap in the final fortnight of the term. This is the part of an application we spend the most time on, and it is the most common reason a deal that looks fine on equity does not proceed.

Call us, and do it now rather than at expiry. The number is 1300 795 175. Options exist while a facility still has term left on it: an extension, a partial repayment, a restructure, or simply time to let a sale complete. Most of them narrow sharply once the loan is past its expiry date, and all of them get more expensive to resolve. The worst thing you can do on a file like this is go quiet, because it turns a timing problem into an enforcement one.

Extensions are considered case by case rather than granted automatically, and they are priced at the time, based on the remaining term and the position of the security. The thing that does not move is the 70% ceiling. Interest accrued during the original term counts toward it, so a facility that started at 62% has less room at the end than at the beginning, and an extension has to fit inside what is left. Ask in week three of a slipping exit rather than on the day the facility expires. It is the same request and a materially different conversation.

The security for the loan is the mortgage or the caveat over real property. On some files we also take a General Security Interest over the borrowing entity alongside it. That is an additional interest, not the thing we lend against. We do not value a business, we do not lend against goodwill, a licence, a fee book or a customer list, and we do not price a deal on the strength of the trading entity. The property is what supports the loan.